Return Policy
MyWalkGear.com's main focus is to produce your personal or team gear order promptly and accurately. We have learned over time that teams tend to need their apparel and gear quickly, in order to do this we have policies in place to make this process seamless and efficient. Once your order is placed online or by phone it enters the MyWalkGear.com production facility immediately. This process allows us to continually provide fast service and order turnaround in 1 - 2 business days. For this reason, changes to orders after they are placed are not permitted.
MyWalkGear.com encourages you to take a few extra moments to review your order before submitting it. Double check the spelling of every name. Make sure the order contains all of the required names and appropriate sizes. We want you to be confident everyone has been accounted for. In addition, MyWalkGear.com recommends reviewing your personalized orders through our Preview Tool, when available, to ensure everything is properly displayed prior to ordering.
Items you receive that are free from defects and made as ordered and described on our website are not returnable. If an error was made on our part we will replace the item immediately at no cost to you.
If you've made a mistake and need to re-order, we'll be happy to offer you a generous 50% discount to do so. If there is a problem with your order please contact Customer Service at 1-800-470-1446. Please do not return any items to us before calling as unauthorized returns will not be accepted and we do not pay for you to ship an item or items back to us.
Any authorized returns or replacements must be made within 30 days of receipt. Shipping costs cannot be refunded.
By visiting or shopping at this web site, you accept the following terms and conditions. Please read them carefully.
Image & Design Creation & Submission
MyWalkGear.com may use your uploaded images or user-generated designs for marketing purposes, such as a gallery of customer projects on our website or Facebook pages. This type of sharing helps other customers envision the many things they can do on our site and helps spread good cheer.
Tax Collection
By Illinois Law, we collect sales tax of 7.25% on the entire purchase amount for shipments going to Illinois.
Copyright
All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of this site's owner or its content suppliers and protected by United States and international copyright laws. The compilation of all content on this site is the exclusive property of this site's owner and protected by U.S. and international copyright laws. All software used on this site is the property of this site's owner or its software suppliers and protected by United States and international copyright laws.
Disclaimer of Warranties and Limitation of Liability
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CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.